This will be an iconic image in years to come.
When I saw this on the news last night, it made me go Wow! Who would ever believe that Britain could look like this? And still the big freeze goes on.
My boiler stopped working this morning. British Gas (with whom I have a service agreement) won't send anyone out until Sunday. They won't guarantee Sunday. It is 'busy'. I know they're busy; lots of people have problems in the winter, that's what we pay for. I got very Margot on the phone to them, but it was still only Sunday that was available.
Then I did what I should have done in the first place. I spoke to my Dad. And he said, "Check your water pipe leading out of the boiler and pour a kettle of water over it. Your brother's did exactly the same yesterday." So I did, and guess what? It's fixed! So no gasman on Sunday. Yippee! Apparently it's quite common on condenser boilers, especially Worcesters. If you have problems with the boiler turning off, check it, too. Any thing to save three days of freezing and a workman going 'tsk' and shaking his head. Off for a cuppa now in front of a toasty warm radiator. Have a good day!
What I should have added is that I told British Gas I would contact an independent fitter and bill them; only to be told by the young man at the other end that they wouldn't pay, that my chances of getting someone were slim to none existent and that they would charge me horrendous odds.
Not so. Barry the Gasman's wife took my details and said he would ring me back and possibly visit me 'today' (that is, the day the boiler broke) and he would ring me... which he did. He was pleased that I'd cured the fault myself, told me he would have given me that advice over the phone himself, didn't know why BritGas didn't, and that he could have come by that afternoon rather than have me freeze. Barry also said he's always at the end of a phone for me. I can feel a stand coming on; the end of paying for a useless service agreement and a relationship with a small, independent gasfitter. Is this another example of the small being beautiful?